Customer Experience has grown beyond a customer’s satisfaction with your product or service. The best companies view Customer Experience as the end experience that a customer has with the company throughout the various touchpoints. The goal of this article is to discuss Customer Experience: It Is Not Just About Satisfaction. The following are some areas […]

Customer Experience has grown beyond a customer’s satisfaction with your product or service. The best companies view Customer Experience as the end experience that a customer has with the company throughout the various touchpoints. The goal of this article is to discuss Customer Experience: It Is Not Just About Satisfaction. The following are some areas […]